Thesis: Customer Review Monitoring System in Amazon.ae

Sample Thesis Paper

Amazon.ae recognizes the ultimate necessity of customer and client feedback. It has established a highly efficient customer review monitoring system which monitors customer feedback, recommendations and complaints so as to leave no room for mishaps. If any negative comment is recorded, immediate action is taken to rectify the error. It is due to the caution and care with which Amazon.ae performs its duties that it is reputed as the most reliable and trustworthy web based organization with efficiency that rivals a tangible organization with tangible services.

The customer reviews monitoring system is not the only extent that Amazon.ae has gone to, it has further established means for each and every customer to actually rate and comment on each product that the customer favors or shows interest in to buy. This way on a scale of 1 to 10, Amazon.ae offers products of limitless ranges, from something as cheap as a set of tarot cards and baby’s toys to intricate electronic appliances, all based on the customers likes, dislikes, needs, wants and economy of income.

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