Thesis: Customer Services Provided by LG Mobile Phones

Sample Thesis Paper

In the area of customer service, it was observed that a total of forty percent of the survey respondents agreed to the hypothetical question that LG mobile phones offer excellent customer service. However, fifty seven percent of the respondents chose to disagree while three percent chose to remain neutral in response to the question. In the area of promotional activities, it was observed that a total of fifty eight percent of the survey respondents agreed to the hypothetical question that LG mobile engage a lot of promotional activities.

However, thirty seven percent of the respondents chose to disagree while five percent chose to remain neutral in response to the question. In the area of advanced technologies, it was observed that a total of forty nine percent of the survey respondents agreed to the hypothetical question that LG mobile phones are in the forefront in the application of advanced technologies. However, fifty one percent of the respondents chose to disagree while none of the respondents chose to remain neutral in response to the question. In the area of user friendliness, it was observed that a total of forty four percent of the survey respondents agreed to the hypothetical question that LG mobile phones are very user friendly. However, fifty four percent of the respondents chose to disagree while two percent chose to remain neutral in response to the question.

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