The managers of various departments ought to understand various perceptions held by the employees. Enhancing an environment where the employees receive equal and just treatment through adoption of policies that uphold respect will assist the managers to understand their employees. Additionally, managers should understand the non-verbal communication of the employees. Besides, the manager should be the role model for the rest of the employees to emulate.
Innovation could help minimize the effects of counterproductive employee behavior whereby the manager should come up with ways that discourage indulging in such behaviors.